Introducing our new Payment Methods!

We are thrilled to announce the launch of our latest payment methods in the Chilean market, which come packed with numerous innovations and improvements. To reflect this exciting change, we have decided to rebrand ourselves, so Multicaja is now Klap!

• Your customers can now make purchases using credit, debit, and prepaid cards across our entire network.

• We maintain our services for mobile phone top-ups (recharges) and others, bill payments, gambling games, money transfers, bank deposits and electronic receipts.

• We'll help you increase sales by supporting your development and modernization.

• We maintain our longstanding commitment to security, but now even simpler, faster, and more flexible.

• More modern and versatile POS devices.

• Multiple and innovative ways to sell your products online.

Frequently Asked Questions

Don't worry, your Multicaja balance will be transferred to Klap.

They will not change, deposits will be made to the same accounts.

No. You keep the contracted services valid.

No, your representative is still the same, you can always check it at

It will be gradually changed, for now it will remain the same.

Yes, you will have no problem with your POS.

Yes, your 4-digit password remains the same, use it in

Now they will become, but you can continue sending with the extension for a transition period.

They do not undergo any change, the contracted services remain valid.

They are not going to change. The move to Klap does not impact current fees and commissions.


  • +300 million annual transactions are made with Klap
  • +1 million users have used Klap digital services
  • +95% of the communes in Chile have Klap commerces

Authorizations and Certifications

acerca de banco central

Since March 5, 2009, Banco Central de Chile has authorized debit card transactions.

[ See authorization ]

Since October 25, 2010, CMF (former SBIF) has authorized debit card transactions.

[ See authorization ]
acerca de pci

We are PCI certified since 2017.

acerca de mastercard

We are authorized to process MasterCard since 2017.

acerca de visa

We have license to process Visa cards since March 2018.

acerca de union

We have license to process UnionPay cards.